1. Information We Collect

We collect the following categories of information:

• Personal information: If you contact us or sign up for updates we may collect your name and email address.
• Uploaded files: When you upload spreadsheets or CSV files (property lists) we temporarily process that file to generate results (ROI, cap rate, rent estimates). Uploaded files are stored only as long as necessary to produce results and may be deleted automatically after processing.
• Usage data: Technical and non-identifying information such as browser type, pages visited, IP address, and timestamps to help us operate and improve the service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the RentOptix service;
• Process uploaded files and return calculation results to you;
• Respond to support requests and communicate about the service (for example, to deliver important notices or updates);
• Analyze usage patterns to improve features and performance;
• Comply with legal obligations.

3. Third-Party Services

We may use third-party services and APIs (for example, a rent-estimate provider or payment processor such as Stripe) to deliver certain features. These third-party services may have their own privacy policies and data practices. We recommend reading their policies in addition to this one.

4. Data Retention & Deletion

Uploaded files are retained only for the period required to process the calculation and deliver results. Where temporary files are created on our servers, they are deleted automatically after processing. We retain minimal records (such as payment receipts or support logs) for accounting, fraud prevention, and customer support as required by law.

5. Cookies & Tracking

We may use cookies and similar technologies for session management and analytics. These help us remember user preferences and measure how the service is used. Most browsers allow you to block or delete cookies, but disabling cookies may affect the functionality of the site.

6. Security

We use commercially reasonable administrative, technical, and physical measures designed to protect your information. However, no internet transmission or storage is completely secure. You should take care when transmitting or storing sensitive information.

7. Your Choices

You can contact us at [email protected] to:

• Request access to or deletion of personal data we maintain about you (subject to legal exceptions);
• Ask questions about how we process your information;
• Unsubscribe from non-essential email communications.

8. Children

RentOptix is intended for adult users. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us and we will take steps to delete that information.

9. International Transfers

Your information may be processed in the country where our servers or service providers are located. If you are located outside the United States, be aware that data protection laws in other countries may differ from those where you live.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the “Last updated” date at the top of this page. Continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or requests about this policy or our privacy practices, please contact us at:

Email: [email protected]